Taza Master Terms & Conditions

Effective Date: February 15, 2026

These Master Terms & Conditions (the “Agreement”) are published by Taza World LLC, a Delaware limited liability company (“Taza”). The Effective Date above reflects the date this version of the Agreement was last updated and published.

By checking the box labelled “I Agree”, completing enrolment or registration through the Taza checkout process, or purchasing an Intelligence Deliverable, you (“User”) accept and are bound by this Agreement as of the date of your enrolment, purchase, or payment (your “Acceptance Date”). If you do not agree, you may not access or use the Taza Platform or purchase Intelligence Deliverables.

1. Definitions

“Platform” means Taza’s technology platform, including the Scout intelligence suite (Fetch and Echo), Match provider-matching service, Deploy implementation tools, the Solution Directory, Marketplace, and related tools and services.

“Intelligence Deliverable” means a report or analysis produced by Taza and delivered to a User, including Fetch goal-mapping reports, Echo reputation-monitoring reports, and Match provider-shortlist reports.

“User” means any individual or organisation that accesses or uses the Platform or purchases an Intelligence Deliverable, including Enterprise Customers, Solution Providers, Partners, Cohort Participants, and Report Purchasers.

“Content” means all data, materials, and information submitted by a User to the Platform.

2. Enrolment and Access

Users may access the Platform upon completing registration and, where applicable, paying required fees. Users may purchase Intelligence Deliverables without maintaining a Platform account, by completing the checkout process and accepting these Terms. Taza may modify features, services, or pricing with thirty (30) days’ notice for subscription services. Intelligence Deliverable pricing is fixed at the time of purchase.

3. Use of the Platform

Taza grants Users a limited, non-exclusive, non-transferable right to access and use the Platform and any Intelligence Deliverables for their intended business purposes. Users may not misuse the Platform or attempt to access systems beyond the scope granted.

4. Intellectual Property

Users retain ownership of their Content. Users grant Taza a non-exclusive, worldwide, royalty-free licence to display, distribute, and process Content for the purpose of operating the Platform and delivering recommendations and Intelligence Deliverables. Taza retains ownership of the Platform, including software, AI models, analytical methodologies, report templates, trademarks, and all related intellectual property. Upon delivery, the purchasing User receives a non-exclusive licence to use, copy, and share the Intelligence Deliverable within their organisation for internal business purposes. Intelligence Deliverables may not be resold, publicly distributed, or used to create competing products without Taza’s prior written consent.

5. Data and Privacy

Taza does not process consumer personally identifiable information (PII). Data submitted is business-related and processed solely to provide AI-driven insights, recommendations, and Intelligence Deliverables. Intelligence Deliverables are produced by analysing publicly available information only. Users represent that they have the rights to provide such data. For full details, see the Taza Privacy Policy.

6. Confidentiality

Each party agrees to maintain the confidentiality of the other party’s non-public information and not disclose it except as required by law. Intelligence Deliverables are confidential to the purchasing User; Taza will not share a User’s report with the target organisation or any third party.

7. Warranties and Disclaimers

Users warrant that they have authority to enter this Agreement, that their Content does not infringe third-party rights, and that they will comply with applicable laws. Taza warrants that Intelligence Deliverables will be produced with reasonable care and skill, and that all findings will be cited to their original public source. The Platform and Intelligence Deliverables are provided for informational and decision-support purposes only and do not constitute legal, compliance, financial, or investment advice. Except as expressly stated in this section, the Platform is provided “as is” without additional warranties of any kind.

8. Limitation of Liability

Taza’s aggregate liability under this Agreement is limited to the greater of (a) the fees paid by the User in the preceding twelve (12) months, or (b) $5,000. This limitation applies to all claims arising under this Agreement, including in respect of Intelligence Deliverables.

9. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Delaware. Disputes will be resolved exclusively through binding arbitration administered by the American Arbitration Association in New York, New York, under its commercial rules.

10. Version Control

The Effective Date identifies the version of the Terms currently in force. Taza will maintain an archive of prior versions for reference. Users are bound by the version effective as of their Acceptance Date, unless they subsequently agree to updated Terms upon renewal or notice.

Schedule A — Enterprise Customers

Enterprise Customers subscribe to the Platform by paying applicable subscription fees. Access is limited to authorised users within the subscribing organisation and may be structured by role or seat. Enterprise Customers may upload internal sustainability or operational data for processing through the Platform. Taza does not assume responsibility for the accuracy of such inputs. Enterprise Customers acknowledge that outputs from the Platform are informational and decision-support tools, and not legal or compliance advice.

Schedule B — Solution Providers

Solution Providers may list their offerings in the Taza Solution Directory and Marketplace by paying an annual subscription fee. At present, no revenue share or referral fees apply, although Taza reserves the right to introduce such models in the future with notice. Providers may also create and manage portal spaces where they may publish information, resources, and community engagement materials. Providers are solely responsible for the accuracy of any published materials.

Participation in Innovation Cohorts is optional and requires additional fees. Providers may also purchase sponsorship tiers at higher cost, granting them enhanced marketing visibility within the Platform. Providers may terminate their participation on thirty (30) days’ written notice. Taza reserves the right to remove a Provider at any time in cases of breach, reputational risk, or non-compliance, though Taza will make reasonable efforts to address issues with the Provider before removal.

Schedule C — Innovation Cohort Participants

Cohort Participants may join innovation programmes by paying participation or sponsorship fees, which are add-ons to standard membership tiers. Participants agree to contribute feedback, case studies, and learnings during the course of a Cohort, and grant Taza a right to use such contributions for the purposes of improving the Platform and producing marketing or thought leadership materials. Participation in a Cohort requires adherence to professional and collaborative community standards.

Schedule D — Partners and Sponsors

Partners and Sponsors may enter into paid arrangements with Taza in exchange for sponsorship visibility, marketing rights, and co-branding opportunities. Taza may display Partner logos or marks in connection with promotional activities. Unless expressly agreed otherwise in writing, all Partner and Sponsor relationships are non-exclusive.

Schedule E — Intelligence Deliverables (Fetch, Echo, and Match Reports)

E.2 Ordering and Payment

Report Purchasers place orders through the Taza website checkout process, powered by Stripe. The price displayed at checkout is the total price for the Intelligence Deliverable selected. Payment is due in full at the time of order. All prices are listed in euros (€) unless otherwise stated. Taza does not store credit card or bank account details; all payment data is processed and held by Stripe in accordance with its own terms and privacy policy.

E.3 Delivery

Taza will deliver the Intelligence Deliverable within the timeframe stated on the product page at the time of purchase (currently three (3) business days for Fetch reports and five (5) business days for Match reports). Delivery is made electronically to the email address provided at checkout. If Taza is unable to deliver within the stated timeframe, Taza will notify the Report Purchaser and provide a revised delivery date. If Taza is unable to produce the report (for example, due to insufficient publicly available information about the target organisation), Taza will offer the Report Purchaser either: (a) a substitute target organisation, or (b) a full refund.

E.4 What’s Included

Each Intelligence Deliverable includes the report scope described on the relevant product page at the time of purchase. Fetch reports map publicly stated sustainability commitments, targets, and timelines, categorised by Taza Topic, with all findings cited to original public sources. Fetch reports also highlight upcoming regulations relevant to the target organisation’s headquarters jurisdiction. Match reports provide a ranked shortlist of verified solution providers matched against the purchaser’s requirements, with capability scores and cited verification sources.

E.5 Human Verification

All Intelligence Deliverables are reviewed by Taza’s team before delivery. AI handles source analysis at scale; humans validate every finding and citation. If a finding cannot be verified against a public source, it is excluded from the report.

E.6 Platform Credit

One hundred per cent (100%) of the purchase price of any Intelligence Deliverable is credited toward a future Taza Platform subscription (“Platform Credit”). Platform Credit is non-transferable, has no cash value, cannot be redeemed for a refund, and must be applied within twelve (12) months of the original purchase date. Platform Credit is applied at the point of subscription enrolment and deducted from the first subscription invoice(s) until the credit balance is exhausted.

E.7 Refunds

If Taza fails to deliver the Intelligence Deliverable within the stated timeframe and cannot provide a revised delivery date acceptable to the Report Purchaser, the Report Purchaser is entitled to a full refund. Refund requests must be submitted in writing to team@tazaai.com within thirty (30) days of the original purchase date. Refunds are processed via the original payment method within ten (10) business days. Once an Intelligence Deliverable has been delivered, no refund is available; however, if the Report Purchaser identifies a material factual error in the report, Taza will correct and re-deliver the report at no additional cost within five (5) business days.

E.8 Intellectual Property and Usage Rights

Taza retains ownership of all intellectual property in the Intelligence Deliverable, including the analytical methodology, report structure, and AI models used. Upon delivery, the Report Purchaser receives a non-exclusive, perpetual licence to use, copy, and distribute the Intelligence Deliverable within their organisation for internal business purposes, including sharing with board members, investors, advisors, and internal teams. The Report Purchaser may not resell the Intelligence Deliverable, publish it in full publicly, or use it to create a competing product or service.

E.9 Limitations

Intelligence Deliverables are produced by analysing publicly available information and reflect the state of public disclosures at the time of production. Taza does not guarantee the completeness of public disclosures made by third-party organisations. Intelligence Deliverables do not constitute legal, regulatory, compliance, financial, or investment advice. The Report Purchaser is responsible for their own decisions and actions based on the report.

E.10 Target Organisation Notification

Taza does not notify the target organisation when a report is ordered or delivered. The Intelligence Deliverable is confidential to the Report Purchaser.

Schedule F — Capital Allocators

F.2 Permitted Use

Capital Allocators may use the Platform and Intelligence Deliverables for pre-investment due diligence, portfolio sustainability assessment, fund-level sustainability reporting, regulatory compliance preparation, and investment committee decision support. Intelligence Deliverables may be shared with investment committee members, fund administrators, limited partners (under NDA), co-investors (under NDA), and internal compliance and ESG teams.

F.3 Portfolio-Wide Engagements

Capital Allocators may purchase Intelligence Deliverables for multiple target organisations. Volume arrangements and portfolio-level pricing are available upon request by contacting team@tazaai.com. Each Intelligence Deliverable covers a single target organisation unless a multi-organisation package is expressly agreed in writing.

F.4 No Investment Advice

Intelligence Deliverables are informational tools based on publicly available data. They do not constitute investment advice, a recommendation to invest or divest, a due diligence opinion, or a substitute for the Capital Allocator’s own independent analysis. Taza is not a registered investment adviser, broker-dealer, or fiduciary to any Capital Allocator. Capital Allocators are solely responsible for their investment decisions.

F.5 Regulatory Use

Capital Allocators may reference Intelligence Deliverables in internal regulatory filings and fund-level sustainability disclosures, provided that Taza is cited as the source and the report is not reproduced in full. Taza makes no representation that Intelligence Deliverables satisfy any specific regulatory requirement (including but not limited to SFDR, EU Taxonomy, SEC climate disclosure, or TCFD/ISSB reporting standards). Capital Allocators should obtain independent legal and compliance advice regarding regulatory obligations.

F.6 Confidentiality

Intelligence Deliverables ordered by a Capital Allocator are confidential to that Capital Allocator. Taza will not disclose to any third party (including the target organisation, co-investors, or competitors) that a Capital Allocator has ordered a report on a specific organisation. Capital Allocators agree not to share Intelligence Deliverables outside the permitted recipients listed in F.2 without Taza’s prior written consent.

By checking “I Agree”, submitting payment, or completing a purchase, the User confirms that they have read and understood this Agreement, that they agree to be bound by both the Master Terms and the applicable Schedule(s), and that they acknowledge Taza may update these Terms with changes effective as of the new Effective Date posted.